Recent Updates
TCSIG Presents Employee Assistance Program (EAP)
Learn about the comprehensive EAP services available to you and your family members.
Learn MoreAnthem Livehealth Online - Psychology Demo
Discover how easy it is to access mental health services through Anthem's Livehealth Online platform.
Having Questions?Latest Mental Health Updates
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Anthem Employee Assistance Program
Service Summary for Tri-County School Insurance Group
The Anthem Blue Cross Employee Assistance Program (EAP) is here to support you and your household members in meeting life's challenges. Explore our range of services, available at no cost to you:
Counseling
- Up to 6 visits per issue
- Face-to-face or online via LiveHealth Online
- Initiate via EAP call or online Member Center
Legal Consultation
- 30-minute phone or in-person meeting
- Discounted fees for lawyer retention
- Online resources including legal forms and seminars
Financial Consultation
- Phone meeting with financial professionals
- Available during regular business hours
- Online resources, calculators, and budgeting tools
ID Recovery
- Identity theft risk level assessment
- Assistance with reporting to credit agencies
- Help with paperwork and creditor negotiations
myStrength
- Online "health club for your mind"
- E-learning modules and mood trackers
- Video library and inspirational quotes
- Personal action plan development support
Dependent Care Resources
- Information on child care, adoption, elder care
- Phone consultation with work-life specialist
- Assistance with everyday needs and relocation
Additional EAP Resources
- Well-being articles and monthly webinars
- Self-assessment tools for various concerns
- Access to extensive online resource library
Crisis Consultation
- Toll-free number for emergencies
- 24/7 availability for urgent situations
- Immediate access to professional support
Mental health support at no extra cost
Learn about the care options available with your EAP
If you or a loved one need support for coping with life, reducing stress, or living with a mental health issue, you are not alone. Your Employee Assistance Program (EAP) offers work and life support at no extra cost. Each member of your household can have six visits with an EAP counselor per issue, per year. Asking for help can be the hardest part. The information below details the resources available to you, including how to reach out when you're ready.
Take a Deep Breath with myStrength
Your go-to for emotional well-being and peace of mind
Life gets busy, and sometimes it's hard to keep up. That's why your Employee Assistance Program (EAP) offers myStrength, a free online and mobile program that supports emotional health and wellness.
Manage Your Well-being
The program's tools and resources are available to help you and your household members manage:
- Addiction
- Anxiety
- Chronic pain
- Depression
- Sleep problems
- Stress
Your 24/7 Health Club for the Mind™
Think of myStrength as a private, round-the-clock resource for your mental well-being. You can access:
- Positivity-training tools
- Inspirational videos, articles, and quotes
- A daily mood tracker
- Step-by-step eLearning programs
Kaiser Plans: Mental Health and Wellness Apps
Kaiser plan members can now access two new mental health and wellness apps at no charge.
Access the Apps
Calm: Self-care at Your Fingertips
Calm is the #1 app for meditation and sleep — designed to help lower stress, reduce anxiety, and more. Kaiser Permanente members can access all the great features of Calm at no cost.
Key Features:
- The Daily Calm, exploring a fresh mindful theme each day
- More than 100 guided meditations
- Sleep Stories to soothe you into deeper and better sleep
- Video lessons on mindful movement and gentle stretching
myStrength: Improve Your Awareness and Adapt to Life
myStrength is a personalized program that helps you improve your awareness and change behaviors. Kaiser Permanente members can explore interactive activities, in-the-moment coping tools, community support, and more at no cost.
Key Features:
- Mindfulness and meditation activities
- Tailored programs for managing depression, stress, anxiety, and more
- Tools for setting goals, tracking emotional states, and viewing your progress
LiveHealth Online Psychiatry
What you need to know about video visits with a psychiatrist
Now you can see a board-certified psychiatrist to help you manage medications.1 Whether you're at home, at work, or on the go. Just download the free LiveHealth Online app to your mobile device or visit livehealthonline.com on a computer with a webcam.
You can have a video visit with a psychiatrist usually in two weeks.2 Appointments, which are also available on evenings and weekends, can be scheduled online or over the phone at 1-888-548-3432 from 8 a.m. to 8 p.m., seven days a week.
Psychiatrists on LiveHealth Online can help you manage some of your medications. Keep in mind, though, they can't prescribe medications that are controlled substances. For counseling sessions, contact a psychologist or therapist on LiveHealth Online Psychology. Remember, if you're in crisis or having suicidal thoughts, get help right away or call 911.
You'll see your cost before the visit starts. Your Anthem plan includes benefits for video visits using LiveHealth Online, so you'll just pay your share of the costs.
No, the cost is the same.
You can use PayPal, American Express, Visa, MasterCard, and Discover cards to pay for an online visit.
You'll need high-speed Internet access, a webcam or a built-in camera with audio. To learn what computer hardware and software you need, go to livehealthonline.com and select Frequently asked questions under the How it works tab.
When you log into livehealthonline.com, the psychiatrists you see on the website are part of your plan. Make sure you select the state where you are to see the most current list of psychiatrists.
You must be 18 years old or older to schedule a visit.
For your first visit, set up a time by going online, using the mobile app, or calling LiveHealth Online:
- Online: Visit livehealthonline.com and sign up or log in. Once you've logged in, select LiveHealth Online Psychiatry to schedule an appointment with the board.
- Mobile app: Download the free LiveHealth Online mobile app from the App Store® or on Google Play™ and then sign up or log in. Once you've logged in, choose LiveHealth Online Psychiatry. Next, select from available doctors after checking out their qualifications and arrange a visit.
- Phone: You can also call 1-888-548-3432 from 8 a.m. to 8 p.m., seven days a week.
In most cases, you can make an appointment to see a psychiatrist in two weeks.2 This may be sooner than waiting for an office visit. LiveHealth Online will send you an email confirming your appointment.
Send an email to customersupport@livehealthonline.com or call toll-free at 1-888-548-3432.
- Your name
- Your email
- A phone number where you can be reached
It’s time you felt your best again! Let myStrength help you get there. Go to your EAP website, anthem.com, and enter TCSIG or call 800-999-7222 to learn more.