Policies

Acute Care:

TCSIG Wellness Center is dedicated to bridging the gap in the healthcare setting by assuring appropriate coordination of care. Complete and timely medical records will be maintained and shared with the patient’s PCP when requested or determined necessary by our medical providers.

• Our healthcare team will confirm and document the patient’s PCP in the “Yellow Sticky Note” section of the patient’s chart.
• If the patient does not have a PCP, a list of local pediatricians and family practice physicians will be provided to the parent/guardian. A follow up appointment will be made by the TCSIG Wellness Center for the patient with the PCP of their choice.
• Parent or Guardian will sign an authorization for a release of medical information to ensure collaboration between TCSIG Wellness Center and patient’s PCP.
• Under the Health Insurance Portability and Accountability Act (Pub L No. 104-191 [1996]), permission to share personal health information with another provider for the purposes of treatment does not require patient/parent authorization.

Scope of Care:

• Children must be over 2 years (24 months) of age or older to be seen by a medical provider at TCSIG Wellness Center.
• Children younger than 2 years of age will be referred to a higher level of care.
• Children requiring a referral to a specialist must have their PCP make the referral.
• Acute Care- patient may receive non-emergency acute care services in-office, curbside, or telephonically.
• Providers will use their discretion in determining if the scope of caring for any given patient is beyond their skill level. In such cases, the provider will direct, and if necessary, help arrange for the patient’s medical care at a facility able to provide the appropriate level of care.
• Sports Physicals- patient can receive services for the purpose of a physical clearance to participate in sports activities.
• School Physicals- patient can receive services for the purpose of completing a school physical which may include vision and hearing screening as well as immunization update. Immunization record must be made available by the child’s parent/guardian or verified in CAIR. Immunizations will not be provided if the record is unverifiable.
• Medical services will not be provided for chronic or complex conditions including behavioral health issues, well-baby exams and routine immunizations, nor for whole-person care including health care issues affected by social determinants of health.