PATIENT NAVIGATION
Welcome to the TCSIG Patient Navigation Program
We understand that facing a difficult diagnosis can be overwhelming and challenging for both patients and their families.
Our team of dedicated patient navigators are here to provide you with comprehensive support, guidance, and empathy throughout your healthcare journey.
What is a Patient Navigator?
A patient navigator is a skilled and compassionate healthcare professional who serves as your advocate and ally during your medical experience.
Trained in various aspects of healthcare, patient navigators work closely with patients, caregivers, and medical teams to ensure seamless coordination and personalized care.
WHAT DOES A PATIENT NAVIGATOR DO?- Emotional Support: Patient navigators understand the emotional toll a difficult diagnosis can have on patients and their loved ones. They offer a listening ear, compassion, and encouragement throughout the process.
- Information Guidance: Navigating the healthcare system can be complex, with numerous medical terminologies and treatment options to consider. Patient navigators provide clear and understandable explanations, ensuring that you are well-informed to make important decisions about your care.
- Care Coordination: Patient navigators collaborate with various healthcare providers, specialists, and support services to streamline your care. They schedule appointments, organize medical records, and ensure that all members of the healthcare team are on the same page.
- Access to Resources: Patient navigators are well-versed in available resources and support networks. They can connect you with financial assistance programs, support groups, counseling services, and other resources tailored to your needs.
- Advocacy: Patient navigators are your advocates, ensuring that your concerns and preferences are communicated to the medical team. They help you navigate any challenges you may encounter during your healthcare journey.
- Empowerment: By empowering patients with knowledge and support, patient navigators help individuals become active participants in their care, fostering a sense of control and confidence.
OUR TEAM
Shea Smith, PA-C
Navjeet Cheema, FNP-C
Shea Smith, PA-C, MHS
Shea is a Nationally Board-Certified Physician Assistant with a heartfelt dedication to patient advocacy. Shea's journey as a medical professional has been marked by a commitment to providing exceptional patient care and holistic wellness.
Certified by the esteemed National Commission on Certification of Physician Assistants and proudly associated with the American Academy of Physician Assistants, Shea is also an active participant in the A4M Functional Medicine Fellowship, reflecting her pursuit of staying at the forefront of medical advancements and comprehensive patient care.
Driven by her passion for patient advocacy, Shea believes in providing comprehensive medical care that addresses not only physical ailments but also takes into account the patient's emotional well-being. Shea strives to deeply understand how her patients' lives are interconnected with their health concerns, enabling her to devise tailored treatment plans that truly encompass body, mind, and soul. Shea's unwavering commitment to her patients' well-being extends beyond treating illness.
"As a dedicated patient navigator, my passion for this role stems from a profound belief in the power of compassion and advocacy. Witnessing the vulnerability of patients amidst the complexities of the medical system, I am driven to be their unwavering support, guiding them through the maze of healthcare with empathy and expertise. Each day, I find fulfillment in alleviating their burdens, fostering informed decisions, and empowering them to reclaim control of their health journey. For me, there is no greater reward than witnessing the transformative impact of personalized care, fostering hope, and forging lasting bonds with those I have the privilege to assist."
- Shea
TAKE THE FIRST STEP TOWARDS HEALING AND HOPE.OUR PATIENT NAVIGATORS ARE READY TO JOIN YOUR
JOURNEY, PROVIDING EXPERTISE & EMPATHY
FOR A SMOOTHER ROAD AHEAD.
Navjeet Cheema, FNP-BC
Navjeet is a Nationally Board Certified Nurse Practitioner with a passion for patient advocacy and expanding healthcare access. Through her nursing background, she has developed a profound commitment to providing care for individuals of all ages, skillfully combining medical expertise with compassionate attention.
Completing her master's degree in nursing and family nurse practitioner program at Samuel Merritt University and obtaining certification from the American Nurses Credentialing Center, Navjeet is well-equipped to navigate and guide patients through their healthcare journeys.
Her patient-centered approach revolves around conducting thorough diagnoses and treatments, striving to uncover the root causes of diseases and health concerns. Navjeet firmly believes in caring for her patients over the long term, acknowledging the importance of family context in making informed medical decisions.
In her practice, Navjeet places emphasis on the significance of food and lifestyle as integral components of health maintenance. Fluent in both English and Punjabi, she feels privileged to serve her community in Yuba City, her hometown.
"Transitioning from the ER's frontlines to the role of a nurse practitioner and patient navigator, my commitment to healthcare is steadfast. I've gone from crisis management to a nurse practitioner and navigator, ensuring every individual's journey is met with care, compassion, and understanding."
- Navi
TAKE THE FIRST STEP TOWARDS HEALING AND HOPE.OUR PATIENT NAVIGATORS ARE READY TO JOIN YOUR
JOURNEY, PROVIDING EXPERTISE & EMPATHY
FOR A SMOOTHER ROAD AHEAD.
Make An Appointment
Your journey through a difficult diagnosis is never meant to be walked alone.
At TCSIG, we deeply understand the importance of compassion and support during these challenging times.
Our caring and dedicated staff is here for you, ready to extend a helping hand when you're ready to reach out.
Schedule Online 530-649-4788
Appointment Types
TCSIG Patient Navigators understand that every person is unique, and so are their health concerns and comfort levels. That's why we offer a range of appointment types to ensure you receive the care you need in the way that suits you best.
In-Person Visits:
Our in-person appointments provide a safe and welcoming environment for those who prefer face-to-face interactions.
Telephone Consultations:
Our telephone consultations enable you to have a direct conversation with your Navigator from the comfort of your home.
Video Visits:
Our video visit option combines the best of both worlds—personalized care and convenience.
Through secure technology, you can have a face-to-face consultation with your Navigator without leaving your home.
Patient Resources
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New Diagnosis
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